H&R Block Tax Prep App Reviews

1st time using app and it was troubling at first. I scanned my W-2 but when it got to W-2 my info wasnt there. I ended up having to enter it three times. Because the app kicked me out once when I asked for help. So I didnt ask for help anymore. But once I entered my information the app was wonderful. Quick & Peazy

Outstanding tax prep program!

Good basic prep but could use some convenience features such as going directly to a form and line to adjust instead having to plow through whole sections to make a simple correction.

Umm, why does this app need to act like it plays audio from a video or music and wont disappear from the music section of control center? Thats a bit irritating. Please fix that, I dont find it necessary for a tax preparation app to require the use of my music controls. I have an iPhone 6s running the latest iOS and the newest version of this app.

This app is a HUGE improvement over past editions. Ive used multiple digital tax preparers over the years, and so happy I can prepare and file on my iPhone - even owning a home, having a biz, etc. Great work!

App wanted me to signout and login with login information from last year even though I am using same login info. Current update doesnt work of you used this app to file last year

The app gets stuck on certain screens (like review information I have edited) and just keeps refreshing back to the same screen when you select and option or select next. Right now I cant get to any part of my return. The good news is that the web version works slightly better and the information you enter on the app can be viewed and edited on the web version. But even the web version has issues. Turbotax is much better. The only reason Im not using it this year is that TT has a limitation on number of stock transactions on a 1099B that HR does not. In terms of usability, TT is a thousand times better.

After spending almost an hour entering information software gets stuck and no place to turn, but go else ware no customer service provided this thin is the equal of trash.

This app stinks! So slow and full of glitches which causes you to have to start over. You cant go back and fix errors or change your mind on options. I have to print out and Mail my taxes now which is will be a delayed refund! I should have taken my forms to a specialist who looked over my forms and told me what my real refund should have been! I missed out on over $500!!! Never again will I use this pos app!

My taxes arent complicated...own a home(mortgage and real estate tax)college interest & job related expenses and charitable contributions...nothing too complicated. It cost $78.00 to file both Fed.& State. Took me 2hrs. because I wasnt fully prepared with all my receipts. Im satisfied...saved $ doing it myself. Thank You H&R

It was an easy application to use to file for 1 state and Fed. One thing which I like most was that at each screen it clearly explained on how to move forward.

Very buggy, everytime I edit my wifes w2 is doesnt save the changes. It wont let me enter her name either. So I tried deleting the w2 and starting over. That made the app crash every time... Then I deleted the app. You lost my business h&r

This App stinks! Wasted my time trying to figure this App out. Dont waste your time with this bag of hot diapers of an App.

You can only use this app if you create your account on an iPad or iPod. If you attempt to login to your account that was created elsewhere it tells you that you must create a new account and then closes the app. Seriously?!? Deleted...

Ive been using H&R block online for the past five years. Downloaded this app to pick up where I left off and it says I can only use an account created on iPhone/iPad. Pretty disappointed, Im not giving up all my saved info online just to use an app that wont talk to their website.

Either incorporate extensions to allow app like 1password to input my password or give me the ability to paste words.

Easy to use, free, and it is a trusted company.

Does not work on either my iPhone or iPad. I can not add a W2 either manually or by photo. Taking a photo boots me out of the app. Manual entry does not allow me to select a state when entering an address. Failure.

Online H&R block website for tax filing started failing for my husbands account right after completing all the tax information. Customer service will not respond to requests for help. Tickets are assigned but no updates and issue continues to exists as I write this review, its been more than a week. Instead of resolving login issue, Im being advised to re do my taxes by opening new account again from b beginning. Turbo tax is way ahead of H&R Block in terms of quality of software, prompt service .

App works great for me. Been using for several years now on a pad. Probably hard to use on a phone or smaller device. The program is simple and takes you through all the necessary steps to file.