Lousy software and lazy customer support
Online H&R block website for tax filing started failing for my husbands account right after completing all the tax information.
Customer service will not respond to requests for help. Tickets are assigned but no updates and issue continues to exists as I write this review, its been more than a week.
Instead of resolving login issue, Im being advised to re do my taxes by opening new account again from b beginning.
Turbo tax is way ahead of H&R Block in terms of quality of software, prompt service .
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H&R Block Tax Prep